Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Shaharam. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Products and Services

We strive to ensure that all product descriptions, images, prices, and information displayed on our website are accurate.

However, we do not guarantee that all information will always be complete, current, or error-free.

We reserve the right to:

  • Modify product information without notice

  • Discontinue products at any time

  • Limit product quantities

  • Refuse or cancel orders when necessary

Pricing and Payments

All prices on our website are displayed in Pakistani Rupees (PKR).

We reserve the right to change prices at any time without prior notice.

Available payment methods may include:

  • Cash on Delivery (COD)

  • Bank Transfer

  • EasyPaisa

  • JazzCash

  • Other approved payment methods

Order Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Verify customer information

  • Confirm orders by phone or WhatsApp

  • Cancel suspicious or fraudulent orders

  • Refuse orders that cannot be fulfilled

Shipping and Delivery

We aim to process and dispatch orders as quickly as possible.

Delivery times are estimates and may vary depending on:

  • Customer location

  • Courier services

  • Weather conditions

  • Public holidays

  • Other circumstances beyond our control

Shaharam is not responsible for delays caused by third-party courier companies.

Cash on Delivery (COD)

Customers selecting Cash on Delivery agree to be available to receive and pay for their orders at the provided delivery address.

Repeated refusal of confirmed orders may result in future order restrictions.

Returns and Refunds

Returns, replacements, and refunds are subject to our Return & Refund Policy.

Customers are encouraged to review the policy before making a purchase.

Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Images

  • Graphics

  • Product descriptions

  • Website design

  • Text content

is the property of Shaharam and may not be copied, reproduced, or used without permission.

User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Submit false information

  • Attempt to interfere with website operations

  • Engage in fraudulent activities

Violation of these terms may result in restricted access to our services.

Limitation of Liability

To the maximum extent permitted by law, Shaharam shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

Contact Information

For questions regarding these Terms of Service, please contact our customer support team through the contact information provided on our website.

Thank you for choosing Shaharam.